GDS · NDC · hotels · transfers · insurance · activities

Every travel product, one platform to sell and operate on.

aifly gives your agency access to our supplier agreements and runs the whole cycle on top of them: search, quote, booking, ticketing, after-sales and the customer portal. No contracts of your own, no ten systems open at once.

One search across every supplier. One quote. One running account.

OPO → JFK 10–18 OCT · 2 ADULTS held until 11:42
SABRE 86 TAP NDC 24 LH NDC 12 2 PRIVATE
08:15 OPO 10h 45m 1 stop 14:00 JFK €1,842.00 margin €148
06:40 OPO 14h 20m 2 stops 16:00 JFK €1,496.00 margin €120
Complete this trip: 128 hotels and a JFK → Manhattan transfer See hotels →
The aifly search screen: an OPO → JFK query returning offers from several suppliers in a single list, with the agency margin visible on every result.
6+ product types in a single cart
GDS + NDC in one ranked list
€0 to join and to reach the inventory
24h from first call to first booking
CONTENT DISTRIBUTED THROUGH
IATA Amadeus Sabre Travelport Airline NDC

Ticketing under the platform’s own IATA accreditation. Agencies sell without holding one.

REACH

Worldwide content, the same tool in every market

The same pricing, ticketing and after-sales rules apply to a regional hop and to a long-haul on the other side of the world. Your agency works from wherever it is, sells wherever it wants, and the agent never switches tools because of the destination.

World map with routes from Lisbon and Porto to New York, São Paulo, Rome, Paris, Luanda, Dubai, Bangkok and Funchal.
900+ airlines within reach
180 countries with hotel inventory
3 s to the first results
EUR · BRL · USD sell in several currencies
WHERE YOU FIT

One platform, three ways in

CONTENT AND CHANNELS

Different sources, one list

The GDS, airline NDC and the hotel, car and activity engines all speak different languages. aifly normalises everything and merges the offers into one ranked search — the agent sees the best option, not the technical origin.

GDS

Classic content

The full breadth of the GDS, priced and ticketed by the platform, on the rails agents already trust.
NDC

Straight from the airline

Richer fares, fare families and ancillaries, searched and booked in the same flow.
GROUND

Beyond the flight

Hotels, car hire, transfers, insurance and activities — suggested in context from the chosen flight.
PRIVATE

Your own contracts

Negotiated fares, allotments and offline product, managed on the platform and flagged in the list.
EVERY SOURCE IS AN ADAPTER, NOT A REBUILD
SABRE 86 · 1.2 s
TAP NDC 24 · 0.9 s
PRIVATE 2 · 0.4 s
LH NDC slow
112 offers merged

Deduplicated, with your pricing rules already applied and ranked into a single list. A slow supplier stops blocking: results appear as they arrive, and a supplier that is down never produces a technical error on the agent’s screen.

Per-supplier latency on a real search: Sabre returns 86 offers in 1.2 s, TAP’s NDC 24 in 0.9 s, private fares 2 in 0.4 s, and Lufthansa’s NDC arrives late without holding up the list.
AGENCY OPERATIONS

From search to proposal without leaving the platform

Customers and passengers created once and reused. A cart holding flight, hotel, transfer and insurance. A proposal in your brand, accepted by link, repriced automatically before booking.

  • The trip sits above the bookings — the agent thinks “New York”, not loose PNRs and vouchers.
  • Contextual cross-sell — a hotel for the right dates, then the transfer, then insurance.
  • Roles and ceilings — every agent with their own markup limit and permissions.
  • Customer and invoicing in one place — tax details, passengers, documents, payments and invoices gathered on the customer record. Nothing in side spreadsheets.
Cart · Nuno Azevedo 4 items · 2 pax
TAP · OPO → JFK → OPO 10–18 Oct · bags included 1,842.00
RIU Plaza Times Square 8 nights · superior double 824.00
Private transfers arrival and return 146.00
Full cover · suggested cancellation for covered reasons + add
Total · margin €254 €2,812.00
Create quote Book now
The aifly cart with flight, hotel, transfer and insurance in a single booking, and the agency margin worked into the total.
Servicing · needs action 9
  • Ticketing time limit · today 23:59 BK-20415 · Rui Tavares · 2 tickets Issue
  • Schedule change · +1h25 auto-accepted · transfer rescheduled Notify
  • Refund with supplier · €1,428.00 estimated 8 Oct · customer told at every step Track
  • Unflown ticket · €268.00 credit reusable until 20 Sep Use
83% of queue messages handled without an agent in the last 7 days
The aifly after-sales queue: four cases needing a decision, each with its status and suggested action.
AFTER THE SALE

What changes after you sell, handled on its own

The platform reads supplier queues and resolves whatever the rules allow: it accepts small schedule changes, tells the traveller, reschedules the affected transfer and extends time limits. Only what needs a decision reaches the agent.

  1. Schedule changes assessed for their impact on the rest of the trip
  2. Reissues and refunds with penalty, fee and final amount already worked out
  3. Unflown tickets with their validity, reusable on a new sale
ASSISTANT

An AI that only speaks from real data

Type the customer’s request the way they said it and the assistant builds the search, reads the fare conditions and drafts the proposal. It never invents a price or availability: every number comes from a real supplier query.

  • Natural-language search — a request in plain text becomes a search with filters.
  • Fare rules in plain English — what can change, what it costs, until when.
  • A drafted proposal — written in your agency’s tone and the customer’s language.
  • It never books, issues or refunds on its own — anything that moves money still goes through you.
Assistant platform data only

Couple wants New York in the first week of October, one week, direct if possible, up to €2,000 per person

I searched OPO and LIS → NYC, 3–11 October, 2 adults. I found 3 options within budget, one of them direct on the way back.

TAP · 1 stop 10h 45m · bags included €1,842.00
United · direct 8h 05m · no changes €2,104.00
Open the searchAdd a hotelDraft the proposal

reading the TAP fare conditions

Ask about a booking, a fare or a customer…
A conversation with the aifly assistant: a natural-language request turned into a search, with two real options and the next actions.
Viagens Atlântico
30 days to go New York 10 – 18 October · 2 travellers
  • Flights ticketed
  • Hotel and transfers confirmed
  • €1,915 balance due by 15 Sep
View my trip Powered by aifly
The traveller portal in the agency’s brand: a countdown to the trip, booking status and the balance still due.
TRAVELLER PORTAL

The customer is yours — and so is the portal

Every traveller signs in through a magic link to an area carrying your agency’s logo, colours, registration number and contacts. They see the itinerary, the documents and what is left to pay, and they are told when something changes. Our brand shows up only in a discreet “powered by”.

  • Tickets, vouchers, policies and invoices always in the same place
  • Messages tied to the trip, without losing the thread
  • Your own domain, along the lines of trips.youragency.com
  • Never shows costs, suppliers or margins
MARGIN AND SETTLEMENT

The margin is yours and always in sight

You get the net price with our agreements applied and decide what to charge. Issue, reissue and refund fees set by zone, customer, route or supplier. The customer only ever sees the final price.

  1. Markup per booking, per product or global, within the agreed limit
  2. 30-day credit or prepaid, with a running account and its movements
  3. The agency invoices the customer, under its own legal details
  4. Invoices, receipts, payments and balances gathered on the customer record and the running account — no parallel system
Supplier cost 1,620.00
Platform margin + 74.00
Your net price 1,694.00
Your margin · 8.7% + 148.00
The customer pays €1,842.00
Markup 8.7%
Credit available €3,760.00
Every issue draws the net down immediately; refunds credit back when the supplier pays.
The aifly price waterfall: supplier cost, platform margin, the agency’s net price, the agency markup and the final price to the customer.
HOW YOU JOIN

From first call to first booking in 24 hours

  1. Demo

    We look at how you work today and what you sell. About 40 minutes.

  2. Terms and credit

    We set margins, fees, credit limit and available products.

  3. Brand and users

    You upload the logo, the colours and your registration, and we create your team.

  4. Training and go-live

    Two sessions with the team and support through the first bookings.

CONSOLIDATOR vs. PLATFORM

A consolidator issues the ticket. We operate the trip.

You still get ticketing on an IATA number and human support. The difference is what happens before and after: the quote, the rest of the trip, the invoicing and the customer.

A classic consolidator compared with the aifly platform, point by point
WHAT YOU NEED CLASSIC CONSOLIDATOR AIFLY
Ticketing on an IATA number Partial: Yes, it is the core of the service Yes: Yes, and without leaving the platform
Flight, hotel, transfer and insurance Partial: Separate platforms per product Yes: One cart and one quote
A quote for the customer Partial: Outside the system, in email or a spreadsheet Yes: A proposal in your brand, accepted by link
Customer record and invoicing Partial: Each agency handles it separately Yes: Gathered on the record and the running account
Changes and refunds Partial: Requested by email or phone Yes: Queues read and handled automatically
The traveller after buying Partial: Left depending on the agency’s email Yes: A portal in the agency’s brand
Technology Partial: Often rented from a third party Yes: Our own, with a roadmap for agencies

A comparison of service models, not of specific suppliers. If you already work with a consolidator you can keep it — your own credentials connect to the platform.

SUPPORT

Technology with people behind it

Automating the repetitive part does not replace having someone on the other end when a flight falls through the night before. The ticketing team answers on extended hours and there is an emergency line for trips in progress.

24/7 Emergency line for trips in progress
8am–8pm Ticketing and reissue team
< 2 h Average reply to group requests
EN · PT Support from people who know the market

What pilot agencies say

We stopped having the GDS on one screen and the quotes spreadsheet on another. Time per proposal fell to less than half.
Name to confirm Pilot agency · Porto
What won the team over was not the search, it was customers no longer calling to ask where the voucher is.
Name to confirm Pilot agency · Lisbon
Seeing the margin on every result changed the way we sell. We used to find out at the end of the month.
Name to confirm Pilot agency · Braga

Testimonials being gathered in the pilot programme — names and agencies go in before publication.

FAQ

What agencies ask first

Will you sell to my customers?
No. The model is platform → agency → customer. We never contact the traveller, and no other agency reaches your data.
Do I need to be IATA?
No. The platform exists for independent and non-IATA agencies: it uses our agreements and our ticketing.
Can I use my own contracts?
Yes. We connect your credentials and your private fares appear next to ours, flagged in the list.
How does payment work?
Credit settled at 30 days, or prepaid with a balance. You always see what is available, the movements and what is still to settle.
What about passenger data?
Passports masked by role, with a record of who accessed them. Two-step authentication and data isolated per agency.
Can the AI get a price wrong?
No, because it is not the one producing prices. Every figure comes from a real supplier query with your rules applied. If the platform returns nothing, the assistant says it does not know.
What if I want to leave?
You export customers, bookings and documents at any time. No lock-in contract.
DEMO

Ready to sell the whole trip from one place?

Tell us what you usually sell and we will build the demo around a real case from your agency — not a generic slideshow.

  • A reply within 24 working hours, from people who know distribution
  • A 40-minute session, with your sales team in the room
  • No commitment, no installation and no joining fee

Rather talk now? +351 220 000 000

Or by email agencias@aifly.com

Book a demo

2 min
WHAT YOU SELL MOST
BOOKINGS PER MONTH

We use these details only to contact you about the platform. We never share them with third parties.

COMPLIANCE AND REGISTRATIONS
  • IATA accreditation Ticketing under the platform’s own accreditation
  • PCI DSS Payment data handled by a certified gateway
  • GDPR Data isolated per agency, with an access log
  • Travel agency registry Registered with the national travel agency authority
  • Complaints book Available in electronic form

Registrations and certifications to be confirmed and numbered before publication.